Return & Refund Policy

Last Updated: September 16, 2026

At Dorevanta, operated by TAYLORB LLC, we want every customer to have a smooth and reliable shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 30 days after receiving your order.

To qualify for a return:

• The item must be unused and in its original condition.
• The product must include all original packaging and accessories.
• Proof of purchase or order information must be provided.

Items that are damaged due to misuse, improper handling, or normal wear and tear may not be eligible for return.

Return Process

To start a return, please contact our customer support team:

Email:
brand@dorevanta.store

Please include:

• Order number
• Customer name
• Reason for return
• Photos of the product (if applicable)

Once your return request is approved, we will provide further instructions.

Refunds

After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.

Approved refunds will be processed to your original payment method within 5-10 business days.

Shipping fees are non-refundable unless the item received was incorrect, defective, or damaged.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original product and place a new order.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us within 7 days after delivery. We will review the issue and provide an appropriate solution.